Resources & Supports

211 Virginia

Q: What is 211 Virginia?

211 is a three digit number you can dial from any phone in the US and get connected to free, confidential information 24 hours a day, 7 days a week, 365 days a year. You can also visit the website to search online: Get Help with 211 Virginia: Housing, Food, Healthcare, and More — 211 Virginia. The 211 Virginia contact center is staffed by caring professionals specially trained in information and resource navigation. Staff are always available to answer questions in English and Spanish and can assist callers in 200+ other languages with the help of interpretation services. You can also text, email, chat online, send a letter via snail mail or search a public web directory for community resources all across Virginia, the US and right here in Harrisonburg and Rockingham County.  

Q: Who can contact 211 Virginia for assistance?

Anyone in Virginia can contact 211 Virginia anytime. It’s a great place to start when you need a hand and don’t know who to call or what to do. 211 answers inquiries from members of the public as well as contacts from agencies and organizations around the state. 

Q: What types of support can people find through 211 Virginia?

People can call 211 Virginia to find out about a slew of different things. The top inquiries they receive are from people calling to ask about assistance with housing, utilities, food, transportation, healthcare, tax preparation and employment services. People can also call 211 Virginia to find out about volunteer opportunities and how to get involved in their local community. 

211 Virginia is also a great resource to keep in mind in case of an emergency or disaster. 211 Virginia’s contact center staff relay timely and accurate information and resources in situations where winter weather, extreme heat, hurricanes, wildfires, power outages and other circumstances impact our lives.  It’s really a one-stop resource that can point you in the right direction no matter what your inquiry is about. 

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Adagio House

Adagio House was founded with the unique challenges faced by individuals with disabilities and their caregivers in mind.

We are a nonprofit organization founded to address the critical need for support services for individuals with disabilities and their families. We offer a range of clinical and community services, all supported by community donations. If you are seeking support and want to know which services would be best for you or a loved one, please reach out.

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Addiction Allies

Addiction Allies is Central Virginia’s most comprehensive Addiction Medicine and Substance Abuse Treatment program. We provide treatment for adults, adolescents, and pregnant women with substance use disorder, including those with co-occurring mental health diagnoses. Substances include opioids (fentanyl, heroin, prescription opioids, kratom), alcohol, stimulants (cocaine, methamphetamine, prescription amphetamines), benzodiazepines (xanax, valium, ativan), cannabis, and nicotine.

Our available services include medical evaluation and treatment, counseling, peer support, case management, family support, Intensive Outpatient Programming (IOP), Partial Hospitalization/Day Treatment, and Medication Assisted Treatment (MAT) using buprenorphine (Suboxone), naltrexone (Vivitrol).

We accept most Virginia Medicaid plans (Anthem, Molina, Optima, Sentara Health Plan). We will participate with most Medicare plans and commercial insurance. We offer affordable treatment for those without insurance.

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Adoption Services

Provides services and registries to bring together children and families for permanent placements.
Website: www.dss.virginia.gov/family/ap/

Adult Protective Services-Lovingston, Nelson County Social Services

What Do They Do?

Provides protection for adults from abuse and neglect. Investigates and responds to reports of suspected abuse of disabled adults over age 18 and any person over age 60. In emergencies after hours, call your local police or the Statewide 24 hour Toll-free Hotline: (888)832-3858.

How Much Does It Cost?

No Fee

434-263-7160 (Main)
888-832-3858 (24-hour Hotline)
434-263-8605 (Fax)

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Assistance to Pay Bills in Albemarle County

Albemarle County operates a federally mandated Energy Assistance Program with heating (fuel), cooling, and crisis components for all residents with economic need.

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Augusta County Human Services

Augusta County is fortunate to receive regional services and resources that provide assistance and support to citizens. Needs can range from financial hardship to in-home personal care services and after-school and summer activities. 

Shenandoah Valley Social Services (SVSS) serves as our local Department of Social Services and provides human services assistance to citizens experiencing financial hardship, neglect and abuse in Staunton, Waynesboro and Augusta County.

To report child abuse and neglect:

During business hours, contact the SVSS office at 540.245.5800 and choose option 6 to be directed to a Child Protective Services (CPS) intake worker. 

After business hours, please call the following hotline, which is open 24 hours a day:  

• Virginia Child Protective Services hotline: 1.800.552.7096

Mandated Reporters can use the online portal to make a CPS report anytime.

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Augusta County Library

Essential Community Resources

The resource list below is geared toward community members who may be in need of essential resources related to clothing, coats/jackets, food, housing, and utilities. You can view the comprehensive list below or you can click any of the categories to help identify the right resource for you.

Please note that this list is a work in progress and is not complete. As more information is gathered it will be added:

If you are aware of a resource that should be included, please use this form to submit the appropriate information.

Comprehensive List

• Clothing
• Food
• Housing
• Utilities

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Augusta County Parks & Recreation

Welcome to Augusta County Parks and Recreation

We believe that learning and playing are lifelong endeavors and vital to overall health and wellness. Our department is dedicated to providing a variety of quality recreational and leisure opportunities to the citizens of Augusta County.  

If you’re looking for a creative outlet, a challenging adventure, a means to stay fit and healthy, or an activity to further your child’s development, you have come to the right place! We maintain several parks and facilities throughout the county that can host a wide range of activities. Our trip offerings take you to amazing places both within our state and beyond.

Join us for a new adventure today! 

Parks and Rec Contact Information

 Augusta County Government Center
 Augusta County Parks and Recreation 
Suite 1130, 18 Government Center Lane
 P.O. Box 590 
 Verona, VA 24482 

Phone: 540-245-5727
Weather Hotline: 540-245-5727 then press 4 when greeting begins

Email: parksrec@co.augusta.va.us

Hours: Monday – Friday 8:00 a.m. – 5:00 p.m.

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Augusta County Public Schools

Augusta County Public Schools: Where students grow intellectually, physically, and emotionally. 

Vision of Augusta County Public Schools 
The Augusta County Public Schools, in collaboration with community stakeholders, will empower every student to become life-long learner who is a responsible, productive, and engaged citizen within the global community. 

Strategic Goal 
The primary goal of Augusta County Public Schools is to engage students in an inspiring and challenging learning environment that provides them with the skills and dispositions they need to thrive as 21st century learners, employees, and citizens.  To that end, Augusta County Public Schools will focus on the priorities specified in this document.

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Blue Ridge CASA for Children

Established in 1994, Blue Ridge CASA (Court Appointed Special Advocate) for Children is a nonprofit organization that advocates for the best interests of abused and neglected children in the counties of Augusta, Page, Rockbridge, Rockingham and Shenandoah and the localities of Augusta, Buena Vista, Lexington, Harrisonburg, Staunton, Waynesboro. We recruit, screen, train, and support volunteer CASAs who serve as the voice for these children in court proceedings and help ensure they are placed in safe and permanent homes. We work tirelessly to promote the well-being and stability of vulnerable children. Over 300 children in our service area are waiting for a CASA.

Call us at (540) 213-2272

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Blue Ridge Free Clinic

The Blue Ridge Free Clinic serves as a “Bridge to Health” for anyone with unmet medical needs who does not have a healthcare provider.  We offer TEMPORARY primary care.  In most cases this will be for 3 – 12 months, until we can assist patients to establish care with a local, affordable, primary care practice.  When this has occurred, the patient has “crossed the bridge to health”. 

540-705-0337

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Boys and Girls Club of Waynesboro, Staunton & Augusta County

Discover the BGCWSA Afterschool Experience

For over 25 years, the Boys & Girls Club of Waynesboro, Staunton, and Augusta County (BGCWSA) has provided a safe, fun, and enriching afterschool program where children ages 5-18 can learn, grow, and thrive.

Our afterschool program operates five days a week throughout the school year, offering engaging activities, academic support, and a welcoming environment led by dedicated program staff. Parents can rely on us for affordable, high-quality care that meets their needs and supports their children’s development.

What We Offer:

• Homework Help & Academic Support: Personalized assistance to help kids excel in school.
• Fitness & Wellness: Daily physical activities and nutrition education with partners like Project Grows and Augusta Health.
• Leadership & Life Skills: Programs that build confidence, teamwork, and responsibility.

Affordable Fees & Transportation: Club members who need community support funding to access our sliding fee scale receive an automatic scholarship for BGCWSA’s afterschool program that provides weekly care for $10-$30/wk per child. The reduced rate, made possible by charitable donations that provide our automatic Community Support Scholarships, is based on household income, making our programs accessible to all families. We also provide school pickup and collaboration with local schools to provide Club members with daily transportation to Club sites.

Join BGCWSA and give your child a place to grow, learn, and thrive after school! Contact us today to learn more or enroll.

FOR AFTERSCHOOL ENROLLMENT OR WAITING LIST INFORMATION, PLEASE CONTACT:

WAYNESBORO CLUB: waynesboro@bgcwsa.org/540-471-3628

STAUNTON CLUB: staunton@bgcwsa.org/540-471-6379

AUGUSTA COUNTY SITES (COMING SOON!): operations@bgcwsa.org/540-949-4516

WAYNESBORO TEENS UPDATES: director@bgcwsa.org

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Bright Futures – Frederick/Winchester

178 Indian Hollow Road

Winchester, VA  22603

Phone: 540-667-2490

Office Hours: Monday – Friday 8am – 4:30pm (office hours may vary based on weather and

or school closings)

Website: BRIGHTFUTURESFREDERICKCOUNTY.ORG

Mission: Together committing all that we are to enrich the life of a child.

Eligibility: Students that attend Frederick County Public Schools or Winchester City Schools.

Assistance/ Programs Offered:

Bright Futures—Frederick/Winchester is a non-profit organization that helps schools connect

student needs with resources that already exist in the community. The Bright Futures framework

brings together businesses, human service agencies, faith-based organizations, and parent

groups and partners them with schools in a way that helps them quickly and efficiently meet the

needs of students and schools. Major initiatives include the Food Pack Program, Basic Needs

(Hygiene products, school supplies, shoes, clothing, teacher, and classroom need), Service

Learning, Positive Role Models.

CCAP Winchester (Congregational Community Action Project) 

For residents in Winchester City of Frederick County

Location:

112 South Kent Street

Winchester, Virginia 22601

Office: (540) 662-4318

Fax:(540 )662-8109

About

From time to time everyone needs a little help and that is where CCAP comes in.  If you have fallen on hard times and need assistance with finances or food or clothing, we are happy to get you through this time until you are sure to get back on your feet.

We make every attempt within the limits of our resources to assist every client who comes to our door

New Client requirements

• Must be a resident of the city of Winchester or Frederick County, VA
•  Provide proof of residency (Ex: current lease/rent receipt, current mortgage statement or utility bill)
•  Provide photo ID (Driver’s License/passport/Military ID)
•  Proof of income such as a pay stub
• Dependents such as children need birth certificate

​Individuals with no fixed address (homeless) may receive exceptions of requirements

Website: CCAP Winchester

Child Care Subsidy

The Child Care Subsidy Program assists families in paying child care costs for children under age 13 who are not eligible to attend public school during the part of the day when public education is available, or children with special needs under age 18 who reside with the applicant. If you are eligible and are approved for services, the Subsidy Program can pay a portion of your child care costs directly to the child care provider.

Apply for Childcare

www.commonhelp.virginia.gov

Learn More

www.childcareva.com

Charlottesville Department of Social Services

Alyssa Cattell-Gordon
(434) 906-9810, gordona@charlottesville.gov

Albemarle County Department of Social Services

Glenda Best
(434) 962-9091, gbest@albemarle.org

Child Care Subsidy

The Child Care Subsidy Program assists families in paying child care costs for children under age 13 who are not eligible to attend public school during the part of the day when public education is available, or children with special needs under age 18 who reside with the applicant. If you are eligible and are approved for services, the Subsidy Program can pay a portion of your child care costs directly to the child care provider.

Apply for Childcare

www.commonhelp.virginia.gov

Learn More

www.childcareva.com

Child Care Subsidy Assistance

The Child Care Subsidy Program assists families in paying child care costs for children under age 13 who are not eligible to attend public school during the part of the day when public education is available, or children with special needs under age 18 who reside with the applicant. If you are eligible and are approved for services, the Subsidy Program can pay a portion of your child care costs directly to the child care provider.

To apply for subsidy childcare, please visit www.commonhelp.virginia.gov.
For additional information please visit www.childcareva.com.

Child Find

Child Find provides free appointments to review parent concerns and discuss developmental milestones and/or difficulties for all preschool children ages 2 (by September 30) to 5 (not age-eligible for kindergarten). Some preschool children have difficulty developing certain skills. If you have concerns about your preschool age child’s development with motor, personal-social, cognitive, communication and/or adaptive skills or just want to be sure their skills are where they should be, please call NREP at 540-665-0103 and leave your contact information.

Consultations and appointments are provided at no cost to parents residing in Frederick County and Winchester. These meetings may indicate the need for a referral for special education evaluation in accordance with regulations and administrative requirements for the operation of special education programs in Virginia.

Child Health Partnership

Child Health Partnership is a non-profit home visiting program which partners with pregnant women and families with children under seven. Our services are free and voluntary for residents of the City of Charlottesville and Albemarle, Fluvanna, Greene, Louisa, and Nelson Counties. Our mission is to partner with families to create nurturing home environments and to promote the health and well-being of children in our community. Our dedicated teams of community health nurses and professional family support specialists meet with families in their homes where we work to develop trusting relationships, promote family health and well-being, enhance parenting skills and confidence, and foster self-sufficiency. We partner with families to set goals, solve problems, and connect with community resources.

All families enrolled in our programs partner with a team which includes a Registered Nurse and a Family Support Specialist.  Our nurses provide health education, help families pursue health insurance resources, assist clients in establishing care with a family medical home and dental home, and ensure families understand how to schedule appointments and access health insurance benefits including transportation to medical appointments.  Our nurses also conduct health assessments, monitor well child visits and immunizations, and can assist families in addressing their physical, dental, and emotional health needs.  Through a partnership with ReadyKids, we are able to provide limited free in-home mental health counseling to families enrolled in our home visiting program.  Clients also have access to emotional and social support through the virtual Mothers and Babies support groups we host in conjunction with therapists from The Women’s Initiative.

Many of our staff are fluent in Spanish and we utilize interpreters as needed with our ESOL clients. Confidential on-line referrals may be made at www.childhealthpartnership.org or by calling our office at (434) 964-4700.

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